Operating Hours
Monday – Friday (Weekdays): 4pm – 12 midnight (SGT)
Saturday & Sunday (Weekends): 12 noon – 12 midnight daily (SGT)
This is not a suicide prevention or a crisis service.
If you or someone you know is in a crisis or needs urgent help, please call these 24-hour hotlines:
SOS (1 767); IMH mental health helpline (6389 2222); or go to the nearest Hospital Emergency service.
What Happens after you click "Chat with Avie"?
You click start — no painful forms
You’re connected to a listener
You talk at your pace — no judgment
You control how long it lasts. No pressure.
It’s chill. It’s confidential. It’s just you + someone who hears you.
About OTR Listens
You don’t need a reason to talk.
Whether you’re stressed, sad, anxious, or just thinking too much —
OTR Listens is here to hear you out.
Totally anonymous — no names, no tracking
Real people who help you feel heard.
Text-based chat — feels low pressure
Ready to talk whenever you’re ready.
Terms of Service
OTR Listens (“we” or “us”) is an online platform and community for youth to provide emotional support through real-time text-based chat service:
All information and services shared on this website are provided “as is” basis and “as available” basis for the general public. It should not be considered as advice, or be used to treat, assess, diagnose or cure any psychological condition.
We are not a substitute for professional health and mental-health care (medical practitioner; psychologist; social worker; counsellor), mental health treatment, or any form of therapy.
You assume all risks for the use of the services. OTR Listens shall not be liable for any direct, indirect, special, incidental, consequential, exemplary losses suffered by you or a third party, during, after or as a result of your use of the service or the unavailability of the service.
If you are experiencing a medical emergency, please contact the hospital emergency department at 995. OTR Listens is not intended to be a substitute for professional medical advice, diagnosis, treatment or long-term therapy.
OTR Listens is PDPA compliant. Read our privacy policy here.
CHAT Referral
Hear From Fellow Seekers
