It’s okay to not be okay — you are not alone.
Text with a real, trained person who’s ready to listen — without judgment.
Free, anonymous, no strings.
✓ Real humans ✓ Fully anonymous ✓ Trained volunteers
Weekdays (Mon-Fri) 4pm – midnight • Weekends (Sat-Sun) 12pm – midnight
MEET AVIE, OUR BRAND AMBASSADOR!
Avie is the heart of OTR Listens — watch this short video to find out what Avie is all about.
BEFORE YOU CHAT
Everything you need to know – no surprises.
Operating Hours
Monday – Friday (Weekdays): 4pm – 12 midnight (SGT)
Saturday & Sunday (Weekends): 12 noon – 12 midnight daily (SGT)
This is not a suicide prevention or a crisis service.
If you or someone you know is in a crisis or needs urgent help, please call these 24-hour hotlines:
SOS (1 767); IMH mental health helpline (6389 2222); or go to the nearest Hospital Emergency service.
What Happens after you click "Chat with Avie"?
You click start — no painful forms
You’re connected to a listener
You talk at your pace — no judgment
You control how long it lasts. No pressure.
It’s chill. It’s confidential. It’s just you + someone who hears you.
About OTR Listens
You don’t need a reason to talk.
Whether you’re stressed, sad, anxious, or just thinking too much —
OTR Listens is here to hear you out.
Totally anonymous — no names, no tracking
Real people who help you feel heard.
Text-based chat — feels low pressure
Ready to talk whenever you’re ready.
Terms of Service
OTR Listens (“we” or “us”) is an online platform and community for youth to provide emotional support through real-time text-based chat service:
All information and services shared on this website are provided “as is” basis and “as available” basis for the general public. It should not be considered as advice, or be used to treat, assess, diagnose or cure any psychological condition.
We are not a substitute for professional health and mental-health care (medical practitioner; psychologist; social worker; counsellor), mental health treatment, or any form of therapy.
You assume all risks for the use of the services. OTR Listens shall not be liable for any direct, indirect, special, incidental, consequential, exemplary losses suffered by you or a third party, during, after or as a result of your use of the service or the unavailability of the service.
If you are experiencing a medical emergency, please contact the hospital emergency department at 995. OTR Listens is not intended to be a substitute for professional medical advice, diagnosis, treatment or long-term therapy.
OTR Listens is PDPA compliant. Read our privacy policy here.
CHAT Referral
OUR SEEKERS, IN THEIR OWN WORDS
Know someone who could use a listening ear?
↪ Share Avie with someone: https://overtherainbow.sg/otrlistens
BECOME A VOLUNTEER
Want to be the person someone else needs?
Our volunteers are trained, supported, and part of a community that genuinely cares. If you’ve been through something and want to help others feel less alone — we’d love to hear from you.
OTR ACADEMY
Want to learn how to support those around you?
The OTR Academy gives you the skills to support friends, family, and colleagues — with empathy, confidence, and care. No experience needed.